Last edited by Tazragore
Saturday, April 25, 2020 | History

3 edition of Managing quality of service found in the catalog.

Managing quality of service

Alan Lawrie

Managing quality of service

  • 45 Want to read
  • 1 Currently reading

Published by Directory of Social Change in London .
Written in English

    Subjects:
  • Total quality management.

  • Edition Notes

    Statementby Alan Lawrie.
    ContributionsLawrie, Alan.
    The Physical Object
    Pagination98p. ;
    Number of Pages98
    ID Numbers
    Open LibraryOL22642309M
    ISBN 101873860862


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Managing quality of service by Alan Lawrie Download PDF EPUB FB2

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Read reviews from world’s largest community for readers. Determine what customers really want, how to meet those /5(4). MANAGING QUALITY SERVICE IN HOSPITALITY: HOW ORGANIZATIONS ACHIEVE EXCELLENCE IN THE GUEST EXPERIENCE, 1st edition teaches the concept and principles of treating customers as guests and creating a WOW experience for them.

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